Arbeitsblatt: Telefonieren in Englisch

The phone rings You answer the phone: Name of company, your name Hello/Good morning/Good afternoon The caller says: Hello, this is Id like to talk to Mr Ms If you are the one you say: Speaking. But if the caller wants to talk to someone else, you can say: Hold the line please. Ill put you through. If Mr Ms can take the phone call, you are lucky But if Mr Ms cannot answer the phone, it is your turn again. You then can say: Then the caller might say: Ill ring back later/ Ill call again later. Can leave message?/ Can you tell Mr/ Ms that ? Im calling about Im sorry, the line is engaged. Mr/ Ms is not in his/ her office. is not available at the moment. Or you might say: Can you call back later/ in about an hour? Do you want to leave message?/ Can take message? What is it about? Maybe can help you? When the problem is solved, you might say: Thank you for calling. Good bye. The phone rings You answer the phone: The caller says: If you are the one you say: But if the caller wants to talk to someone else, you can say: If Mr Ms can take the phone call, you are lucky But if Mr Ms cannot answer the phone, it is your turn again. Then you can say: Then the caller might say: Or you might say: When the problem is solved, you might say: